IT Support For Raleigh, Durham, Chapel Hill, and all of Central NC☎ 919-848-3259
The people behind Managed IT Solutions in Raleigh, Durham, and Chapel Hill, NC.
President - Chief Technology Strategist
Rob Downs started Palladium Networks in 2001 and acquired Managed IT Solutions in January of 2015. Rob comes from a background of small, medium, and enterprise businesses. Rob has held numerous certifications from different vendors and security certifications from various organizations, bringing a depth of technical expertise to our team. In his spare time, Rob still enjoys computers and technology, but also spending time with his family.
Senior Support Engineer
Joining our team in 2016 when PC MedEvac joined forces with Managed IT Solutions, Matt Carter brings his background as a former owner of an IT consulting firm. Having conducted numerous new server and network deployments, Matt is well versed in adapting available technology to meet client needs. His technological proficiency has grown exponentially over time as he encounters first hand frequent circumstances that transpire within the Information Technology world. Matt continually endeavors to acquire and expand his knowledge of the ever changing product technologies in our electronically advanced age. In doing so, he is aptly skilled in providing our customers with the best support available. In his free time, Matt enjoys the moments that he gets to spend with his wife and two dogs, and his son as well when he is on leave.
Support Engineer
Rob Clive enjoys working with new technologies, both gadgets and new and upcoming software and cloud platforms, and spends large amounts of time reading and demoing them. While he jokes about "embracing the correlation between novelty and quality", his IT background is solidly grounded in his experience providing IT support to small and medium business since 2000. This experience, working with the SMB and residential world, has given him a wide range of experience in the range of errors that one can see in the IT world. Rob works with Linux, Mac, and of course Windows. In addition, he enjoys looking at using tablets and chromebooks in the business world, with the goal of simple and functional IT. When he is not working, he enjoys bike riding and coaxing his cats out of boxes.
Support Technician II
Tony Clayton has a sixth sense when it comes to machines. A man of few words, he communicates with devices on a level mere mortals only dream of. In 2001, Tony landed his first IT job as a technician repairing desktops and servers. Today, the Linux lover has come full circle troubleshooting networks and software. Tony joined Call the PC Guy in July, 2007, and watched the company's client base grow from residential to business. He's weathered all the storms - staff turnovers, lean times induced by the mortgage debacle, rebranding, reorganization. Through it all, Tony continues to perfect his craft, forever disassembling, forever reassembling, forever questioning how things work. No device is sacred in the laptop guru's clutches – Vonage boxes, ham radios, scanners, printers, cell phones, you name them – all fall prey to Tony's dissecting fingers and analytical mind. Despite all his hi-tech sensibilities, the avid camper can be surprisingly throwback, favoring old-fashioned razors over electric shavers, and agave over sugar.
Support Engineer
Bio coming soon.
Support Technician and Dispatch
Bio coming soon.
Junior Cyber Security Technician
Bio coming soon.